Efficiency Meets Excellence — More time, more profit, less chaos

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MODULE 3

Streamlining Your Business Processes for

Overview

Welcome to the powerhouse module of this course.

This one’s a biggie. We won’t sugar-coat it: it’s the heaviest module you’ll tackle, but it’s also where the biggest gains are hiding. Profit leaks, wasted hours, bottlenecks
 they’re all buried inside broken or outdated processes. And if you want to grow a sustainable business, this is where your systems either make or break you.

The good news? You don’t have to fix everything overnight. We’ll take it one step at a time, from mapping how things actually get done in your business, to building decision systems, KPIs, task lists, SOPs, and checklists.

The goal here is simple: save time, reduce stress, and make more money by getting your business running like a well-oiled machine.

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What You’ll Accomplish in This Module:

Map your core business processes so you can clearly see how work flows (or clogs)
Build an org chart to clarify who does what (even if it’s just you for now)
Create a decision matrix so your team can make more decisions without needing your approval every time
Write a detailed task list to organise and prioritise your operations
Document one or more SOPs to systemise repeatable tasks
Build a job checklist to prevent costly mistakes and callbacks

Your To-Do List

Step 1

Create your operations flowchart

List who currently does what. Sketch your ‘Dream Team’ for the future.

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© 2025 Ken Fleischner: From Chaos to Control. All Rights Reserved.